Privacy policy

Who we are

Current Studio is a video marketing partner operating in Auckland, New Zealand. Current Studio is a sole trader business run by Mitchell Carlyle. We work from a home-based office and do not publish a street address, so all correspondence should go to [email protected].

What this policy covers

This policy covers personal information collected through the currentstudio.nz website. Information collected during a client engagement, such as footage, contact lists, or access to an advertising account, is governed by the agreement covering that engagement rather than by this page.

What the contact form collects

When you send an enquiry through the form on our contact page, we collect:

• Your name
• Your email address
• Your business name
• Your phone number, if you choose to give one. It is optional.
• The monthly marketing budget band you select
• What you tell us about your content challenge
• How you heard about Current Studio, if you choose to tell us

We collect this to reply to your enquiry, work out whether we are a good fit, and prepare a proposal if you ask for one. We do not use it for anything else. We do not sell it, and we do not add you to a mailing list from a form submission.

The form is processed by Web3Forms, a third party form service, which passes the submission on to our email inbox. Your information passes through and is stored on their systems in the course of doing that. Their privacy terms are published at web3forms.com/privacy.

Enquiry emails are received and stored in our business email account. We keep them for as long as we need them to respond to you and to meet our record keeping obligations, and delete them when we no longer do.

Analytics and advertising

We want to know which pages people read so we can improve the site, and whether our advertising brings the right people to it.

• Cloudflare Web Analytics. Cookieless. It counts page views and referrers, does not track you across sites, and does not build a profile of you.
• Meta Pixel. A piece of code from Meta, the company behind Facebook and Instagram. It records the pages you visit here, when you click to book a call, and when you send an enquiry. Meta can match that to a Facebook or Instagram account and uses cookies to do so. We use it to measure our ads and to show them to people who have visited this site. We never send Meta the contents of the contact form. Meta handles this data under its own privacy policy, and you can control how it is used for ads in your Meta ad preferences. Blocking third party cookies or using a content blocker in your browser also stops it.

This site is hosted on Cloudflare Pages. Like any web host, Cloudflare processes standard server request data such as IP address and browser type in order to serve the site and protect it from abuse.

Third party embeds

Some pages may embed content hosted elsewhere, such as a video player or a link to a post on LinkedIn or Instagram. Where an embed is present, that provider can receive your IP address and set its own cookies once the embed loads, under its own privacy terms rather than ours. Following an external link takes you to a site we do not control.

Your rights under the Privacy Act 2020

The Privacy Act 2020 gives you the right to ask what personal information we hold about you, to ask for a copy of it, and to ask us to correct it if it is wrong. Email [email protected] and we will respond within 20 working days, which is the timeframe the Act sets.

You can also ask us to delete an enquiry you have sent. We will do that unless we need to keep it for a legal or accounting reason.

Storage and security

We take reasonable steps to keep personal information secure and to restrict access to it. No system is completely secure, and we cannot guarantee the security of information while it is in transit to us over the internet.

Some of the services described here store data outside New Zealand. Submitting an enquiry means your information may be stored or processed overseas.

Complaints

If you think we have mishandled your personal information, tell us first at [email protected] so we can try to sort it out. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this policy

If this policy changes, the updated version is published on this page with a new date at the top.